Automotive Center Manager - Chico, CA job in CHICO - Sears (Chico, CA)
Automotive Center Manager - Chico, CA job in CHICO Job Function:
Automotive Employment Category:
Regular, Full-time State:
California (CA) State or Province/City:
CHICO Post Code:
95928 Post Date:
05/05/2014 Brand:
Sears Business Unit:
Stores - Auto Centers Store:
06640:
Sears Auto Center In-Store Administration:
Human Resources Hiring, coaching, training, managing and developing the Auto Center team.
Shipping and Receiving Managing and supervising to ensure accurate accounting of merchandise coming into the center and transfers, returns or exchanges that impact inventory records.
Inventory Management Manages On Hand counts where needed to ensure inventory accuracy.
Cash Management Works with Loss Prevention to ensure End of Day cash and credit records are correct.
P&L.
Facilities Management Interior and Exterior.
Systems and Process Management.
Associate Development:
Develops a high performance team by hiring, coaching, developing and managing performance of Assistant Manager and Associates.
Plans, directs and supervises the work and productivity levels of Associates to ensure standards are met or exceeded.
Conducts observation, training and coaching of Associates in selling and service process and skills.
Makes appropriate decisions on subordinate performance, up to and including termination of employment following various appropriate disciplinary processes, and trains and supervises Assistant Manager in the store to appropriately address performance concerns.
Plans and holds one-on-one meetings with subordinates to improve performance, set standards, and plan future development of Associates.
Management Of Sales/Service/Profit:
Focuses selling, service and support teams on consistent, timely and accurate customer care.
Assesses service shortfalls and reacts quickly to ensure customer satisfaction and achievement of time standards.
Full profit and loss accountability and analysis of Auto Center.
Trains Associates on proper exit procedure:
explaining warranties, product information, scheduled services, and to always thank the customer for their business.
Responsible for determining appropriate outcomes to customer issues and concerns by making sound business decisions.
Educates Associates on financial literacy and productivity measures; teaches Associates to understand how he/she contributes to the Auto Centers overall sales and service performance.
Conducts financial review, analyses, and long term planning and management of business and key drivers to impact sales and profit.
Sets plans and strategy to manage expense, understand and drive margin, maintain appropriate merchandise protection standards.
Miscellaneous duties as assigned.
Education/Training High School degree/Technical School degree required.
Prior management experience required.
.
Three to five years of experience with a retail store/field management preferred.
Minimum two years in a similar work experience in an Auto Center preferred.
EOE Minorities / Females / Protected Veterans / Disabled Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Automotive Employment Category:
Regular, Full-time State:
California (CA) State or Province/City:
CHICO Post Code:
95928 Post Date:
05/05/2014 Brand:
Sears Business Unit:
Stores - Auto Centers Store:
06640:
Sears Auto Center In-Store Administration:
Human Resources Hiring, coaching, training, managing and developing the Auto Center team.
Shipping and Receiving Managing and supervising to ensure accurate accounting of merchandise coming into the center and transfers, returns or exchanges that impact inventory records.
Inventory Management Manages On Hand counts where needed to ensure inventory accuracy.
Cash Management Works with Loss Prevention to ensure End of Day cash and credit records are correct.
P&L.
Facilities Management Interior and Exterior.
Systems and Process Management.
Associate Development:
Develops a high performance team by hiring, coaching, developing and managing performance of Assistant Manager and Associates.
Plans, directs and supervises the work and productivity levels of Associates to ensure standards are met or exceeded.
Conducts observation, training and coaching of Associates in selling and service process and skills.
Makes appropriate decisions on subordinate performance, up to and including termination of employment following various appropriate disciplinary processes, and trains and supervises Assistant Manager in the store to appropriately address performance concerns.
Plans and holds one-on-one meetings with subordinates to improve performance, set standards, and plan future development of Associates.
Management Of Sales/Service/Profit:
Focuses selling, service and support teams on consistent, timely and accurate customer care.
Assesses service shortfalls and reacts quickly to ensure customer satisfaction and achievement of time standards.
Full profit and loss accountability and analysis of Auto Center.
Trains Associates on proper exit procedure:
explaining warranties, product information, scheduled services, and to always thank the customer for their business.
Responsible for determining appropriate outcomes to customer issues and concerns by making sound business decisions.
Educates Associates on financial literacy and productivity measures; teaches Associates to understand how he/she contributes to the Auto Centers overall sales and service performance.
Conducts financial review, analyses, and long term planning and management of business and key drivers to impact sales and profit.
Sets plans and strategy to manage expense, understand and drive margin, maintain appropriate merchandise protection standards.
Miscellaneous duties as assigned.
Education/Training High School degree/Technical School degree required.
Prior management experience required.
.
Three to five years of experience with a retail store/field management preferred.
Minimum two years in a similar work experience in an Auto Center preferred.
EOE Minorities / Females / Protected Veterans / Disabled Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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