Director of Operations
3.
3 Chico, CA Chico, CA Full-time Full-time $30 - $35 an hour $30 - $35 an hour 9 days ago 9 days ago 9 days ago MWS Properties - Director of Operations Who are we? We are a family-owned and operated property management company, specializing in building and managing apartment communities for over 50 years.
A 3rd generation company, we have worked hard to create a team with the same Chico community values.
We encourage open communication with pride in what we provide to the community.
We strive to promote Honesty, Empathy, Accountability, Respect, and Tradition within our team.
Have fun and love where you work! Job Purpose This person works closely with the executive team to oversee and manage daily operations.
Responsible for overseeing organizational processes and operations to ensure productivity and quality.
Their main duties include overseeing the recruiting and hiring process, improving productivity and efficiency, managing our quality standards, and employee satisfaction.
Job Duties and Responsibilities 1.
Staff Management a.
Conducts regular visits to the properties to motivate and guide staff towards optimal performance and perpetuates a positive culture and working environment.
b.
Monitors performance and looks at areas of growth or improvement.
Hold staff accountable and deliver constructive feedback when needed.
c.
Collaborate with the Development Manager on annual reviews.
d.
Training alongside the Development manager when needed e.
Answers calls to the main office from property staff f.
Resolves employee and resident conflicts and complaints.
g.
Helps facilitate and plan training programs.
h.
Research and recommend motivational/educational seminars for company-wide development.
i.
Talent recruitment and position evaluations.
j.
Monitor and find ways to improve customer service efforts 2.
Administrative a.
Operations i.
Ensure cost-effective decisions ii.
Keep inventory of products and quality of amenities and order when needed.
iii.
Analyze and evaluate practices and procedures to ensure efficiency and support and sustain growth.
iv.
Fill in for GM roles in their absence b.
Reports i.
Occupancy Report, MWS Availability, delinquency reports - Review ii.
Conduct annual audits.
iii.
Update policies and procedures as needed.
iv.
Determine and collaborate on capital improvements.
c.
Meetings i.
Attend one-on-ones monthly with GM ii.
Attend all executive meetings iii.
Collaborate on effective meetings for property staff and help facilitate and schedule meetings regularly.
3.
Liability Management a.
Read relative industry news and literature.
b.
Attend seminars, webinars, NVPOA events, etc.
c.
Stay alert to any legislative changes that will affect our business alongside Gm and Director of Operations to implement at the properties.
d.
Audit forms quarterly for accuracy and changes.
Create new ones and push out to properties.
e.
Help the organizations processes remain legally compliant f.
Manage collections 4.
Position relation a.
GM i.
Work alongside in collaboration of new initiatives and improvements.
ii.
Rally the team around ideas and get support and know the staffs strengths and weaknesses to utilize in specific projects.
iii.
Brainstorm and evaluate practices and procedures often.
b.
Development Manager i.
Collaborate on initiatives to improve and streamline current practices ii.
Daily communication to discuss any loose ends, hand off training status, and review support needed.
c.
Leasing Manager i.
Help direct and lead leasing manager with forecasting potential market shifts ii.
Continued training and oversight of position iii.
Collaborate on brand awareness, events, and community engagement.
iv.
Resident retention plans and strategies d.
Competences i.
Big Picture thinking ii.
Interpersonal skills and communication with executive and staff employees iii.
Adaptability to respond quickly and problem-solve iv.
Organizational skills and strong prioritization abilities v.
Leadership abilities vi.
Culture champion.
vii.
Inspire, motivate, and guide.
viii.
Help create and sustain a positive culture.
Encourages all employees to submit valuable work and stay productive.
Job Type:
Full-Time Salary:
$30-$35 per hour depending on experience
Benefits:
401(K) Dental Insurance Health Insurance Paid time off Vision Insurance Schedule:
Monday - Friday (8-hour shift) some weekends required if needed Work location:
In person Job Type:
Full-time Pay:
$30.
00 - $35.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
3 Chico, CA Chico, CA Full-time Full-time $30 - $35 an hour $30 - $35 an hour 9 days ago 9 days ago 9 days ago MWS Properties - Director of Operations Who are we? We are a family-owned and operated property management company, specializing in building and managing apartment communities for over 50 years.
A 3rd generation company, we have worked hard to create a team with the same Chico community values.
We encourage open communication with pride in what we provide to the community.
We strive to promote Honesty, Empathy, Accountability, Respect, and Tradition within our team.
Have fun and love where you work! Job Purpose This person works closely with the executive team to oversee and manage daily operations.
Responsible for overseeing organizational processes and operations to ensure productivity and quality.
Their main duties include overseeing the recruiting and hiring process, improving productivity and efficiency, managing our quality standards, and employee satisfaction.
Job Duties and Responsibilities 1.
Staff Management a.
Conducts regular visits to the properties to motivate and guide staff towards optimal performance and perpetuates a positive culture and working environment.
b.
Monitors performance and looks at areas of growth or improvement.
Hold staff accountable and deliver constructive feedback when needed.
c.
Collaborate with the Development Manager on annual reviews.
d.
Training alongside the Development manager when needed e.
Answers calls to the main office from property staff f.
Resolves employee and resident conflicts and complaints.
g.
Helps facilitate and plan training programs.
h.
Research and recommend motivational/educational seminars for company-wide development.
i.
Talent recruitment and position evaluations.
j.
Monitor and find ways to improve customer service efforts 2.
Administrative a.
Operations i.
Ensure cost-effective decisions ii.
Keep inventory of products and quality of amenities and order when needed.
iii.
Analyze and evaluate practices and procedures to ensure efficiency and support and sustain growth.
iv.
Fill in for GM roles in their absence b.
Reports i.
Occupancy Report, MWS Availability, delinquency reports - Review ii.
Conduct annual audits.
iii.
Update policies and procedures as needed.
iv.
Determine and collaborate on capital improvements.
c.
Meetings i.
Attend one-on-ones monthly with GM ii.
Attend all executive meetings iii.
Collaborate on effective meetings for property staff and help facilitate and schedule meetings regularly.
3.
Liability Management a.
Read relative industry news and literature.
b.
Attend seminars, webinars, NVPOA events, etc.
c.
Stay alert to any legislative changes that will affect our business alongside Gm and Director of Operations to implement at the properties.
d.
Audit forms quarterly for accuracy and changes.
Create new ones and push out to properties.
e.
Help the organizations processes remain legally compliant f.
Manage collections 4.
Position relation a.
GM i.
Work alongside in collaboration of new initiatives and improvements.
ii.
Rally the team around ideas and get support and know the staffs strengths and weaknesses to utilize in specific projects.
iii.
Brainstorm and evaluate practices and procedures often.
b.
Development Manager i.
Collaborate on initiatives to improve and streamline current practices ii.
Daily communication to discuss any loose ends, hand off training status, and review support needed.
c.
Leasing Manager i.
Help direct and lead leasing manager with forecasting potential market shifts ii.
Continued training and oversight of position iii.
Collaborate on brand awareness, events, and community engagement.
iv.
Resident retention plans and strategies d.
Competences i.
Big Picture thinking ii.
Interpersonal skills and communication with executive and staff employees iii.
Adaptability to respond quickly and problem-solve iv.
Organizational skills and strong prioritization abilities v.
Leadership abilities vi.
Culture champion.
vii.
Inspire, motivate, and guide.
viii.
Help create and sustain a positive culture.
Encourages all employees to submit valuable work and stay productive.
Job Type:
Full-Time Salary:
$30-$35 per hour depending on experience
Benefits:
401(K) Dental Insurance Health Insurance Paid time off Vision Insurance Schedule:
Monday - Friday (8-hour shift) some weekends required if needed Work location:
In person Job Type:
Full-time Pay:
$30.
00 - $35.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
